Key terms and conditions

General terms:

Welcome to November Renegade. These Terms and Conditions govern your use of our website and services, and by accessing or using our services, you agree to be bound by these terms. If you do not agree with any part of the terms, you may not use our services.

November Renegade provides coaching services, including personal development workshops, webinars, and one-on-one sessions, designed to empower women through life transitions and personal reinvention. Details of each service are available on our website and will be provided upon registration for any service.

To access certain services, you may be asked to provide registration details. It is a condition of use of our services that all the details you provide be correct, current, and complete. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer.

All materials provided through our services, including but not limited to text, graphics, logos, and software, are the intellectual property of November Renegade or our licensors and are protected by copyright and other intellectual property laws.

Our services are provided “as is” without any warranties, expressed or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

November Renegade will not be liable for any damages of any kind arising from the use of our services, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.

We reserve the right to modify these terms at any time. Any changes will be effective immediately upon posting to the website. Your continued use of our services after any changes signifies your agreement to the new terms.

Invoices:

Payment for coaching services is due prior to session commencement and within seven (7) days of receipt of the invoice. In the event of late payment, a service charge of 5% will be applied to all overdue balances for each 7-day period that the fee remains unpaid. The client shall be responsible for any collection or legal fees necessitated by late payment or default in payment of the invoice.

Any disputes regarding the invoice must be communicated in writing within seven (7) days of receipt. Failure to raise a dispute within this timeframe will be considered as acceptance of the charges.

Cancellation of coaching sessions must be communicated in writing at least 48 hours before the scheduled session. Failure to cancel within this timeframe may result in a cancellation fee equivalent to the cost of the session.

Confidentiality:

All information shared during coaching sessions will be treated confidentially and will not be disclosed to third parties without the client’s consent, except as required by law. This commitment aligns with the Australian Privacy Principles, which govern the collection, use, and disclosure of personal information by Australian businesses. Any disclosure of client information will be done in compliance with these principles and other applicable laws.

These terms and conditions may be updated or modified at the discretion of the coaching service provider. Clients will be notified of any changes in advance.

By engaging in coaching services and accepting the invoice, the client acknowledges and agrees to abide by these terms and conditions.